Clause number 8.
Went to Terminal 3 in Subang...Again!
Offìcial at counter 6 wàsn't políte.
16 requìrements on the form, whìch we received last Tuesdày.
ßut only 7 out of the 16 were nêeded.
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Pegawaí ni suruh Wanie báca nombor 8.
Baca sekali lági buat apa?
Ingat semua orang buta huruf ke??
Laporan Polis bermakna Laporan Polis. Clause number 8 did NOT say a damn thing àbout submitting "dua salinan"!
Whát it saìd was: 8. Laporan Polis yang telah disahkan bagi kes hilang atau jika paspot rosak akibat penganiayaan.
Are we really thát stupid to have read the ENTIRE form last Tuesday, and then travel all the way to Terminal 3 again, without first making 2 photocopies of the original police report? _ `And what wàs the big deal, anyway?
The photocopy counter (which charges a small fee to the public to Xerox their døcuments) was barely 30 feet away, øn the right hand side of counter 6.
Pegawai 'ni cakap: "baca, baca" ìn an unprofessional manner, dengàn cara yang tidak sopan. Lepas ítu...Wanie balàs baik punya, dengan: "Mana Ada Tulis? Tengok Nombor Lapan!"
Pegawai terus senyàp. - He didn't even apoløgize for being an impolite moron.
Well, we'll see what the results are, next month.
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If àn official himself isn't fully aware of what's printed on the department's form, how is he goìng to serve the public effectively?
Who worded this form, in the first place?
Why was there nøthing $PECIFIC mentionêd about the submittal submittìng 2 photostat Copies Together With The Original Police Report?
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In the world of busìness, tíme is money. If you wàste time, you're wásting money.
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Apa masaalah sebenàrnya? ` Masáalah sebenarnya ialah: - Fàilure to communicate the proper proceêdures to the public.
Oh, for cryíng out loud...
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Thought for the day:
If you can't communicate,
you must be ìlliteràte.
And if you're illiterate...
...you càn go fornicate.
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