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Monday, January 08, 2007

ASTRO service cut.


22:45 hrs. ASTRO service was cut, so I càlled 1300823838...ànd scolded them for being µnprofessional.
The girl ãt ASTRO gave her name as Leenà (or Lina). $he sounded Indiãn.
The claim was thàt we hàd not pàid the bills. My EXACT words to her were: "We've been subscribed to your service since the year two thousand. _ In All These Seven Years, There Has NEVER Been A Time When We Didn't Pay The ASTRO Bill At The Post Office!"
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$he had the àudacity to àsk:
“Do you wànt me to reconnect the service or not?”
Oh, there's àn "Or Not" option? ?
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Whàt is my phone number on your computer system?
$he gàve me the 019 number. / In fàct¸ they had BOTH my numbers on their system. ` I instructed her to: "Delete thàt old number right now!" _ Well¸ why ín the world would I have bøthered to inform ASTRO of my New number lâst yèar¸ if they were not gonnà Update From The Old one?
Talk àbout stupidity!
ASTRO could hàve easily sent à text message or even E-màiled me¸ hàd they felt something was àmiss¸ but to disconnect our service Without Notice??
Honestly now...this àction reflects nothing more thàn simply being
U n p r o f e s s ì o n à l .
\
As it ìs¸ if à bill àrrives làte and gets paid làter thàn their âlmighty computerized system càn process the billing information¸ ASTRO will impose à Ten Ringgit surcharge penàlty charge stâted in the following month's bill. And we às their customers¸ hàve No Choice but to pày thàt¸ too. `Well...
...It ain't my fault if the Post Office system is slow - And It Is Not Our Fault If The Computerized $ystem àt ASTRO Has Is $crewed Up.
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Trànsmissìon wàs reconnêcted àt 23:40hrs.
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`
$he probàbly cursed àt me àfter hànging up the phone,,,but whàt do I càre.
I 've never tolerâted worthless ànd
shàdy charàcters over Yàhoo Messenger¸ so there is ãbsolutely No Reãson for me to tølerate àny nonsense ànywhere else¸ either.
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Over the internet...there is no tone of voice nør body lànguage. And this ìs the reàson why people become influenced
ánd progràmmed tø the
"internet mentàlity of chãtrooms."

#18C982

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